Patient Highlight

By Jennifer Wintle, Therapy Resource, Colorado

It’s easy to get caught up in the day-to-day routine in this line of work. You have new programs you want to start, financial markers you strive to hit, and all of this trickles down to your team. However, every so often, you are reminded of why you chose this profession. It’s the people, their stories, their lives, and all they share.

One of my PTAs at Sloan’s Lake, Meghan Ricketson, just shared this with me. We had a patient recently who wanted to get better so badly, but his body (his heart) just wasn’t having it. He was sent back to the hospital twice while he was a skilled resident with us. He even asked another PTA, Brent Cook, to just try to ride the bike even though his O2 sats were in the high 70% just sitting in his w/c. He asked Brent in an unsure voice, “Am I dying?”

He was one of those patients where, even though I never worked with him, it just tore at my heart to see him want to do something so badly and not be able to do so. Meghan only works 2.5 days a week but obviously had formed a bond with this patient. He had traveled all over the world, but what struck Meghan was that he had traveled to the South Pole. She is a mother of three boys and knew the boys would think that was so cool. They would talk during his PT sessions about all of his crazy feats.

He was an incredible adventurer and was able to do things that many of us in Colorado, with an obsession with mountains and thrills, would love to be able to do. He climbed 54 14,000’ers, Mt. Fuji and Mt. Kilimanjaro, and attempted to swim across the English Channel. These are only a snippet of his experiences. Unfortunately this patient ended up discharging home with hospice care on May 23, and passed peacefully on June 1.

Nursing Profile-Kiran Sahota

Submitted by Jamie Funk, Therapy Recruiting Resource

Kiran Sahota is Director of Nursing Services at Park View Post-Acute Care Center in Santa Rosa, California. Kiran exudes a warmth and friendliness that makes a person want to know her. She joined Parkview in 2006 as a certified nursing assistant, working full time while earning her RN and MSN. She quickly assumed the DON role where she has been successfully leading and inspiring those around her ever since.

As a clinical leader, Kiran loves the many opportunities she has to work as a team and collaborate with her colleagues on a multitude of levels. As a clinician, she finds great joy in taking care of her staff and her patients. She conducts regular meetings with her staff not only to address issues that come up, but also to celebrate with them in their successes. She is on the floor in the facility daily, doing rounds and stepping in to help her team with anything at any time. Kiran’s office door is always open, and it is a welcome place for everyone in the facility.

When asked what makes her team special, Kiran says, “My team at Park View is exceptional. Everyone at Park View works very well together and we are all here for each other. The entire Park View team is selfless and truly takes ownership. Our therapy team is amazing and their passion to collaborate with the nursing team is special.”

Balancing work and a personal life is not an easy task as a DON, but Kiran feels fortunate to work with a team who respects each other’s boundaries. “The trick is to have the right people on the bus. If you have the right people on the bus in the right seats, work and life balance will fall into place automatically — and that is the beauty of Park View,” she explains.

Kiran’s favorite recreation is playing with her two small children in her favorite place — her home. “I am a homebody and not very fond of traveling and adventuring. I love to stay home and spend quality time with my family and kids — this is the most beautiful place for me,” Kiran says.

Kiran recharges her battery by reflecting on each day and journaling about the day’s events. “I look at what went right and what went wrong and look in the mirror to see what I could have done differently in these situations,” she explains. “I look for ways to have fun in my work and make it fun for those around me — to smile and make everyone around me smile through the hard times.”

Kiran’s favorite Disney character is Mufasa, who says, “We are all connected in the circle of life.” This is meaningful to Kiran, who believes that there is a bigger reason that we meet our work colleagues and patients — we all meet because we are connected in the circle of life. I feel fortunate to have this connection with such an amazing leader.

 

Moment of Truth - Gordon Murray

Submitted by Kelly Schwarz, Therapy Resource

Gordon Murray, Rehab Tech, has worked at North Mountain Medical and Rehab Center for over 14 years. Gordon has built many friendships with residents over the years due to his calm, gentle approach with residents. Gordon has a gift for motivating therapy patients, builds special bonds with them and has been referred to as “The Patient Whisperer” by his peers!

Gordon discovered that one of the therapy patients, Leigh Gholston, was very apprehensive about getting his hair cut in the facility. Upon hearing this, Gordon spoke with his own barber to see if he would come in with Gordon to cut Leigh’s hair. Gordon’s barber was anxious about going to a “nursing home;” his barber pictured a dark, impersonal building and did not want to come in to do the haircut. Gordon was able to convince him that our facility is not at all what he was imagining, and finally he agreed to come cut Leigh’s hair.

Gordon drove his barber here on his day off for the haircut. He was amazed at how North Mountain is such a bright, cheery, welcoming facility, and he really enjoyed his time with Gordon and Leigh! Further, Leigh was thrilled with his new haircut and enjoyed his “guys’ day” as well!

Thank you, Gordon, for making a difference in Leigh’s life and improving all our residents’ lives with your special “gift!” And thank you for providing our guest with a great North Mountain experience, which impressed and awed him!

Through Moments of Truth, we will dignify post-acute care in the eyes of the world.

Congratulations to Our 3rd Qtr SPARC Winner!

Miriam Janove, PT, is an August 2019 graduate of the University of Puget Sound, Washington.

Read her winning Essay below:

Jack (name changed for confidentiality) was admitted to inpatient rehab with a left pontine stroke, presenting with dense right hemiparesis and neglect. Three weeks later, he discharged from inpatient rehab with all his goals met, including transferring and walking with no physical assistance and hemi-propelling a wheelchair up and down ramps. The glow and satisfaction of a physical therapist is palpable when discharging a patient who has met all their goals and returned to all their prior activities. So often, however, we discharge patients who have plateaued below what we deemed as within their capacity at initial evaluation. There may be some structural differences between the bodies of the patients in these scenarios, but more concerning are the disparities in their attitudes and perspectives required for healing, such as an internal locus of control, therapeutic alliance and body awareness. Though physical therapy treatment should be based on therapeutic exercise, including strength, endurance, flexibility and coordination, to most effectively treat our patients, we must empower them to believe in the gains made through their own hard work and to engage fully in therapy.

We spend much of our Doctor of Physical Therapy (DPT) program learning about the structures and functions of the body in order to use evidence-based practice to treat our patients. Recently, we have shifted focus towards examining the impact of illness by discussing the patients’ participation goals using the International Classification of Functioning, Disability and Health (ICF) model. No longer is it appropriate to treat impairments in patients without accounting for the fact that we are working with human beings who have rich and demanding lives. I envision using my current and future studies to support the integration of patients’ humanity into medical treatment.

In Jack’s case, it was essential to account for the privacy that he and his wife value, as well as his wife’s inability to assist physically due to her own medical conditions. Due to their private natures, they were unwilling to ask neighbors or extended family for support. Additionally, he was obese and had a very sedentary lifestyle prior to his stroke, which left his intact side too weak to compensate for his hemiparesis.

Putting patients’ concerns and connections first lays a foundation for success in therapy, but there are several other relevant mental components to fruitful therapy. Locus of control is a concept that elucidates the perception of what impacts the outcomes in one’s life. Someone with an external locus of control believes that they have no direct influence over their own life. This person is likely to have significant difficulty with motivation to engage in therapeutic exercise because their perception is that their own actions will not impact their outcomes. However, someone with an internal locus of control believes that their actions directly influence their life.

Jack arrived at inpatient rehab with an external locus of control. He did not take responsibility for his own healing and did not prioritize exercise outside of therapy time. He had a defeated attitude and was resigned to his new immobility. As we know, therapeutic exercise during physical therapy sessions is insufficient for substantial progress, but despite reminders, he spent his evenings resting instead of exercising.

Though every individual has an innate tendency towards either an internal or external locus of control based on their personality, medical professionals can cultivate an increased internal locus of control in their patients through motivational interviewing and encouragement. Communicating to a patient that measurable improvements in strength, flexibility, endurance or coordination are due to the effort they put into their home exercise program helps foster a greater sense of internal locus of control. This internal locus of control is an asset that serves patients beyond one episode of care as they take ownership of their own health and healing overall.

Gentle encouragement for Jack to participate in the variety of therapeutic opportunities offered on inpatient rehab initially went nowhere. His external locus of control was apparent and he made excuses. As he slowly began to recognize strength gains within his own body, drawing the connection between those improvements and his effort helped him see the control he had over his own healing. After planting the seed, this internal locus of control took on a life of its own, growing exponentially each day as his functional mobility improved, first with independence in bed mobility, then transfers, and finally gait.

Motivational interviewing is a technique I used to build Jack’s internal locus of control. This technique allows medical professionals, including physical therapists, to help guide lifestyle changes by allowing patients to come to conclusions for themselves about their own priorities. By using open-ended questions, active listening and reflective statements, we can draw out our patients’ own reasons to make the changes we have already assessed to be beneficial. Many people resist demands and suggestions from medical professionals, but with motivational interviewing, the patient realizes through their own words that there is dissonance between their goals and their actions. People are more likely to commit to change if they are the ones to come up with the idea.

In talking with Jack, we discovered that his dogs were one of the most important things in his life. When thinking about caring for his dogs, he could see the real-life implications of working to increase his independence in mobility. He realized that his wife would become solely responsible for dog care if he didn’t work hard and improve his function. He wants to be a contributing member of society, and to Jack that means being a contributing member of his household.

Another elusive contributor to good outcomes in physical therapy is therapeutic alliance. This is a quality of the relationship built between therapist and patient, including trust, communication and collaboration. In a systematic review, Hall, et al. conclude that positive therapeutic alliance correlates with physical therapy outcomes including decreased pain, improved function, increased home exercise program compliance and increased satisfaction.1 Soft skills, such as listening and motivational interviewing are integral to building therapeutic alliance with patients who have clear benefits.

People can tell when someone is genuinely excited to spend time with them. It was enjoyable to work with Jack because he was pleasant, though he was not always cooperative. Motivational interviewing not only helps us understand the driving factors in our patients’ lives; it also helps us see their humanity. This connection builds compassion which supports therapeutic alliance by boosting each therapist to show up with true caring for each and every patient.

By bringing locus of control, motivational interviewing and therapeutic alliance to the forefront of physical therapy treatment, we will improve the care provided to one of the most challenging populations to treat, people with chronic pain. As the United States population ages, chronic pain has become an epidemic, which is beginning to get the attention it deserves. Chronic pain patients are a difficult population to treat because there is no protocol or quick fix. This group is also one of the biggest beneficiaries of cognitively based therapeutic interventions as a major part of their treatment program. We know that thoughts and breathing can impact patients’ blood pressures and heart rates, so it follows that thoughts and breathing also impact patients’ experience of pain.

Interdisciplinary collaboration is an important aspect of treating patients with chronic pain, since cognitive behavioral therapy is outside of our scope of practice as physical therapists. As with any other interdisciplinary work, physical therapists can support the goals and strategies of other therapists. We can use cognitively based techniques, such as mindfulness and visualization, learned from these other professionals, to enhance their practice and our own. Due to a flaccid arm and shoulder subluxation, Jack had shoulder pain. With diaphragmatic breathing and progressive muscle relaxation, his shoulder pain decreased. Another benefit of these activities is that they can be prescribed for times when a patient is too tired to do physical exercise.

As physical therapists, decreasing pain is a daily goal with many patients. Body awareness contributes to increasing patients’ locus of control and decreasing pain. Body awareness can be cultivated with widely accepted therapeutic interventions, such as diaphragmatic breathing and attention to exercise form, which is a form of mindfulness. Though some would argue that mindfulness training and meditation are outside of the physical therapy scope of practice, researchers have found that with proper training, these are effective and important tools within a physical therapy context.2, 3

People throughout the United States are frequently disgusted by the medical system. As physical therapists, we are players in their medical care with an opportunity to build connection and provide patients with caring and compassionate medical treatment. Building faith and trust between patients and the medical establishment improves patient outcomes, but more importantly improves people’s lives. By continuing to educate myself and others about the psychosocial and cognitive components of successful therapeutic relationships, I will help build a physical therapy community which treats the whole person instead of simply treating their body.

References

  1. Hall AM, Ferreira PH, Maher CG, Latimer J, Ferreira ML. The Influence of the Therapist-Patient Relationship on Treatment Outcome in Physical Rehabilitation: A Systematic Review. Physical Therapy. 2010;90(8):1099-1110. doi:10.2522/ptj.20090245.
  2. Pike AJ. Body-mindfulness in physiotherapy for the management of long-term chronic pain. Physical Therapy Reviews. 2008;13(1):45-56,doi:10.1179/174328808X251957
  3. Rundell SD, Davenport TE. Patient Education Based on Principles of Cognitive Behavioral Therapy for a Patient With Persistent Low Back Pain: A Case Report. Journal of Orthopaedic & Sports Physical Therapy. 2010;40(8):494-501

Therapist Profile – Scott Landale

By Jamie Funk, Therapy Recruiting Resource

Scott Landale (Top Right) with the team at Beacon Hill: Kelli Shoemaker, Morgan Vaughn, Jeanne Hochstein, Lorena Libby and Katrina Brett

Scott Langdale is a stand-out leader in our Washington operations. He is one of those dedicated clinicians who quietly goes about doing whatever needs to be done — in his own facility as well as his partner facilities — no matter what it takes and without any expectation of recognition. “We are so lucky to have him on our team,” says Mira Waszak, his therapy resource.

Scott joined our organization when his facility, Beacon Hill, was acquired in 2014. He was a staff therapist at the time but quickly became a Director of Rehabilitation when the position opened up in 2016. He is passionate about developing others and believes that developing others is what great leaders do — they give the people they lead the tools and culture to grow and then get out of their way!

This therapy veteran has been part of many different teams over the years. What sets his current team apart from all the others is their closeness and genuine love for each other. Beacon Hill therapy is extremely supportive of all of the facility departments and has developed outstanding relationships with each one. Because of this close partnership, patient outcomes and satisfaction are excellent.

Scott is quick to praise the nursing team at Beacon Hill: “The thing I appreciate most about our nursing team is how much they appreciate our therapy team. What I mean is that our opinions matter and are taken seriously. We work very well together and there is no us and them.”

When not working, Scott loves to spend time with his family. His favorite Disney character is Goofy, because he puts his heart and soul into everything he does, doesn’t take himself too seriously, and he truly wills the good of others — sounds a little like Scott!

It is no surprise that serving as a director of rehabilitation is a demanding job, and with all the noise, chaos and drama that comes his way each day, Scott mindfully decompresses and reflects on his day during his drive home with no radio on in the car. Each evening after dinner, he takes the time to journal about his day and think about what he did right, what he could improve, or any work issues that are on his mind. This keeps him focused and keeps work at work, allowing him to enjoy his time at home with his family.

To help build morale and culture with his team, Scott has some great tricks. He makes sure he has a small gift for each employee when he does their annual performance review. He also makes sure they have facility T-shirts and hoodies, knowing how much our therapists love shirts. The team also has an off- site rehab team lunch at least once a quarter.

Scott keeps his passion for his field alive by mentoring student therapists as often as possible. He also maintains a willingness to try new things. “There is always something to learn,” he says. “The one thing I know is that I don’t know everything. Everyone I meet or interact with has a story to tell. If I treat them as a person instead of a thing, I am always amazed at how much they will teach me.”

Building Your Next One Up: Filling the “Shoes” of a DOR

By Mary Ann Bowles, Therapy Resource, Endura/Colorado

Quite often leadership will have to take time off, and sometimes it’s lengthy as in a maternity leave. You need an interim DOR!

The questions arise: Who will take charge while you’re gone? Will they know how to do the tasks that are required? Will the systems stay intact? Will the staff they lead follow the direction of interim well? Will the IDT team work well with the interim? Will it feel like there are holes or missing components? Will we still be able to grow our programs??

Well, at the Villas at Sunny Acres (VASA), we can’t believe three months have come and gone! Our DOR at VASA was out on maternity leave. VASA is a busy rehab program that services SNF, ALF, memory care unit, ILF and outpatient.

Kinga Gianna, PT (L) and Jenny Kuehn, DOR, (R), Villas at Sunny Acres, Thornton, CO

Jenny Kuehn, PT, DOR, has always been a proponent of “building your next one up.” She did a poster on it for our Annual Leadership Meeting. She has cross-trained many of her staff that have goals of having a leadership role later in their careers. She has sent two therapists through the DORITO program. Jenny takes pride in building future leaders in our company. She prepped and trained Kinga Gianna, PT, to cover while she was gone.

Kinga has been with Ensign since 2013. Kinga started as a tech and then went on to be a physical therapist, an ADOR and now an interim DOR, filling the shoes of the DOR for three months. It’s not often that you have such a seamless transition when the interim DOR takes over. Kinga made that happen at VASA. She made the position look easy and took on all of the challenges and frustrations like a champ.

It honestly was seamless while Kinga was holding the reins as the director of rehab for these last three months. Not only did she maintain the therapy program, but she built the program, too. She added additional scheduled group therapy sessions, and started a managed care meeting with their NP on a weekly basis and a system to get the information to that NP. We couldn’t agree more with Brian Rupert, ED, at VASA, when he told Kinga, “We could not have hoped for a more seamless, smooth transition. Your ability to adapt to the challenges that came at you daily were reflected in how you quickly found ways to overcome and ensure your team and the residents received the care they required. Thank you very much.”

Shadow Boxes are a Hit at Legend Oaks New Braunfels

Over the last year, Legend Oaks in New Braunfels, Texas, has implemented shadow boxes for all long-term care residents in an effort to decrease wandering, increase the patient’s ability to engage in meaningful interactions with other residents/staff/caregivers, and provide personalized, meaningful care in accordance with the patient’s Allen Cognitive Level. Residents were evaluated by a licensed therapist and determined if skilled therapy services were appropriate for the design and implementation of an FMP (Functional Maintenance Program).

Skilled therapy services’ typical duration was 2.5 weeks to complete this FMP program “shadow box.” Initial evaluations were utilized to determine the patient’s Allen Cognitive Score, which consisted of the leather lacing test and placemat test to determine baseline (ACL) Allen Cognitive levels; however, the FAST and GDS can also be utilized and converted to an Allen Cognitive Score, if the Allen test(s) are unavailable.

The patient’s Allen Cognitive Level was represented by color-coded dots on the outside of the shadow box, and the clinical staff, nurses and nurse aides received a three-week training course to increase their understanding of Allen Cognitive Levels and what each color represents. Examples of goals for the initial evaluation included:

Short-term goals:

  1. “Patient will reminisce about past for a maximum duration of 30 minutes with min cues provided utilizing items from shadow box.”
  2. “Patient will identify location of room utilizing shadow box visual cue in 10/10 attempts in order to decrease wandering and decrease amount of assistance required to redirect resident back to room.”
  3. “Nursing/caregivers/staff will demonstrate 100% understanding of the patient’s risks/challenges/and preferences in accordance with the patient’s Allen Cognitive Level in order to provide personalized/meaningful care to the resident.”
  4. “Patient will maintain topic for a maximum duration of 15 minutes in order to increase the patient’s ability to engage in meaningful interactions.”
  5. “Patient will engage in conversational speech with other residents regarding content of shadow box for a maximum duration of 15 minutes in order to increase the patient’s ability to engage in social interactions.” (This is a good goal to include to be able to utilize the shadow boxes as a group treatment).
  6. “Caregivers/family/staff will be able to utilize items from shadow box to engage the resident in meaningful interactions with min cues provided.”
  7. “Caregivers/family/staff will demonstrate 100% understanding of the patient’s remaining abilities, risks and challenges in accordance with the patient’s Allen Cognitive Score.”

Long-term goals:

Perhaps you can utilize a “Social Validity Test” to assist with long-term goals. This test asks the resident questions such as: How often do you have difficulty locating your room? How knowledgeable are you of other resident’s lives? How much do other residents know about your own life? Options to answers were: not at all, some, extensive. These were assigned a point from 1-3, with 3 being the highest score. Long-term goals for this test:

  • “Patient will increase shadow box social validity score from 1/6 to 5/6.”

Additional long-term goals can include increasing GDS and Allen Cognitive Scores.

Treatment Approaches:

During treatment, patients and family members (if able) engaged in a Life History and Questionnaire to determine memories of importance to the resident, appropriate items/pictures to reflect these memories, and patient’s preferences to provide personalized care. Timers can be set to measure how long the resident is able to reminisce about past, duration of time for topic of maintenance, and the patient’s ability to engage in conversational speech with other residents.

Additionally, if the resident exhibits difficulty in locating his/her room, measurements can be taken to determine if the resident’s ability to locate their room increases with shadow box cueing. You could also use group treatment to have residents explain their shadow box and engage in meaningful interactions with other residents. Extensive education is provided to caregivers/staff/family regarding Allen Cognitive Scores, providing the patients’ remaining abilities, risks and challenges.

Examples of Daily Treatment Encounter Notes:

  1. “Min cues provided, staff was able to provide three remaining abilities, risks, challenges, and preferences for the resident in accordance with Allen Cognitive Score.”
  2. “Patient was able to engage in meaningful interactions utilizing items from shadow box for a maximum duration of nine minutes.”
  3. “Resident able to locate room in 8/10 attempts utilizing shadow box as a landmark.”
  4. “Extensive education with patient’s family and staff regarding the resident’s remaining abilities, strengths and preferences.”

Group Therapy: F.A.S.T Pace Rehab Program at St. Elizabeth

By Dennis Baloy, DOR, St. Elizabeth Healthcare & Rehabilitation, Fullerton, CA

Our facility is heavy on short-term patients (HMO and Medicare). Most patients come from St. Jude Hospital. Our payer sources and MDs are as aggressive and enthusiastic as the staff and team that we have. We wanted to capitalize on this and incorporate our group and concurrent treatment along the way. We came up with St. Elizabeth’s F.A.S.T. Pace Rehabilitation Program.

F.A.S.T. stands for Function and Ability based interventions for Safe and successful Transition to Home.

St. Elizabeth Healthcare & Rehabilitation prides itself on improving patient outcomes and providing excellent customer service. Our therapy programs are evidenced-based and patient-centered, implemented within a fun, encouraging and supportive atmosphere. Our goal for each resident is to go back home or to a safe discharge environment.

The F.A.S.T. rehab program includes:

  • Client-centered goals
  • Family involvement during therapy
  • Education with patient and caregiver to increase self-efficacy and empowerment
  • Use of group and concurrent activities (enhances motivation, engagement and commitment to goals)
  • Teaching of home exercise program/home accessibility recommendation
  • Provide adaptive equipment and teach compensatory techniques
  • Address instrumental ADLs (cooking, stair climbing, walking on uneven surfaces, etc.)
  • Program Graduate Certificate for all residents successfully meeting their rehab potential

The following are some groups that have been implemented:

Corn Hole Board Activity — The game is social and involves a number of people from two to four. Physical movements that are required are the ability to toss/throw a beanbag. Cognitive demands include the ability to add and focus on the game. Emotional demands might include the ability to enjoy yourself and to handle competition positively.

Cooking Activity — Participating in meaningful, client-centered occupations is a cornerstone in the profession of occupational therapy in promoting health and well-being for patients. Occupational therapists can use group-based cooking interventions to increase quality of life, social participation and autonomy, and to decrease depression of patients who reside in LTC. (1)

Graduate Program — Every Wednesday, we hold a mini graduation rite for patients discharging home or to a lower level of care. We have staff (rehab and facility staff) line up in our lobby and hold a mini program that celebrates their journey in therapy.

Optima Update

By Mahta Mirhosseini, Therapy Resource

Have you wondered what it would be like to go paperless with Therapy documentation? You can stop wondering, because our Optima software has features and modules that can help us go paperless today!

Clinisign is Optima’s answer for getting timely and efficient physician signatures for our therapy documents. Facilities that utilize Clinisign do not have to print out any of their therapy documents, because each eval and/or recert is electronically sent to the physician for signature. Once the physician e-signs the document, it is automatically returned to Optima and PCC, thereby getting rid of the need to scan our therapy documents into the Misc tab of PCC!

And that’s not all. Did you hear the great news about the revision to our therapy clarification orders policy? If you joined our last leadership meeting, you also heard that we do not need to write clarification orders for Part A residents whose physicians are using Clinisign. This is because our therapy evals/recerts have all the required fields of a clarification order, and by getting an MD Clinisign signature on our therapy document, we are meeting the requirements for a physician order. This is another huge step toward going paperless while maintaining compliance. Please reach out to me or your local therapy resource if you are not already using Clinisign, or if you want to use Clinisign to its full functionality.

Nursing/Therapy Partnership

By Angela Anderson, DOR, Gateway Transitional Care, Pocatello, ID

Travis Jacobsen (DON) (L) and Brooke Burt (ADON)(R) with DOR Angela Anderson, Gateway Transitional Care, Pocatello, ID

At Gateway in Pocatello, Idaho, we are blessed to have a very cohesive team that believes in making a difference for our patients. We have been able to create a task force with Nursing, CNA staff, RNS and activities, as well as PT/OT/SLP, to identify the greatest risks and needs for our patients and implement a true IDT approach.

This collaboration has empowered the different departments to develop new ways to address a common goal. It started years ago when our nursing leadership, Travis Jacobsen (DON) and Brooke Burt (ADON) started coming to the weekly rehab meeting. It was in this setting that the Therapy and Nursing teams started building trust and working on patient impairments as a team.

Travis and Brooke have led the nursing department with IDT programs such as HeartPARC, and have pushed the education and team approach that allows the entire team from the CNAs to Social Services to Therapy and Nursing to address cardiac conditions and achieve great outcomes! The wound team was Travis’ baby even before I started at Gateway; however, he was quick to bring Therapy into that team and together we can address wounds and skin breakdown from multiple angles and several approaches.

Travis has been instrumental in developing interdisciplinary management of ESRD patients in conjunction with a local nephrologist. With his help, we have developed programs addressing fall risk and quality of life in addition to excellent medical management. Because of the team approach and leadership of our DON/ADON, we have been able to approach all patients from a patient-centered perspective and treat the “whole person.”