Golden Acres Outpatient at ABBA Healthcare

By Cara Koepsel, M.S. CCC-SLP, DOR/CTO, Golden Acres Living and Rehabilitation, Dallas, TX
Golden Acres began a partnership with this ALF at the beginning of March 2021. It all started with a cold call from the DOR to the facility, in which the administrator agreed to a Webex with her team and me. I was able to really sell the services of what my team has to offer and show why a partnership would benefit their facility.

We started day one with two screens that turned into PT/OT/ST evaluations. Pictured is my team that accompanied me on day one! We came prepared to be flexible and assess as many patients as they wanted. I sat on the couch in their dining room and communicated with my BOM to run payer sources, check for home health, find primary MD to obtain orders, etc. These items were certainly a barrier, but all things that, with patience and persistence, we were able to work through.

Since day one, we have established six to seven patients on caseload for all three disciplines, and we visit the facility with a team that is there all day to treat these patients three days a week. We are a part of their daily routine, and they absolutely love our presence there. Also pictured is our group therapy we have initiated with the patients as well, which they love! Currently, we are working on partnering with this ALF to host an event at their facility to assist them in building their census after COVID. They are pleased to be able to tell prospective families and patients that Golden Acres’ rehab team will be a part of their loved one’s stay at their facility and their potential new home.

There may be hiccups and barriers as you start these partnerships, but once you get in the door and show these facilities what your team is capable of, I guarantee you they will want to partner with you for life! Keep pushing that flywheel even when it seems tough, because an ALF partnership is so worth it.